The UASOCS SA1 is considered an entry- level position. Experience in computer system administration and DoD operational C4ISR programs is preferred. The SA1 has a high school diploma, at a minimum. Certified in UASOCS systems administration and at least one UASOCS operations center. Trained in Information assurance to DoD 8570.01-M IAT Level II, and certified to this level within six months of assignment to this position.

Security Clearance: TS for all positions. What We Offer AECOM employees around the world enjoy a wide range of benefits and competitive compensation package. AECOM is much more than just a place to work. It’s a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects world wide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy No. 68628BR
Filed under: Job location Nevada, Production Support, Systems Administrator, Systems Analyst Tagged: AECOM, Top Secret Security Clearance ]]> http://dctechrecruiter.wordpress.com/2011/12/12/systems-admin-i-indian-springs-nv/feed/ 0 0.000000 0.000000 0.000000 0.000000 dctechrecruiter http://dctechrecruiter.wordpress.com/2011/12/12/gis-project-manager-virginia-beach-va-2/ http://dctechrecruiter.wordpress.com/2011/12/12/gis-project-manager-virginia-beach-va-2/#comments Mon, 12 Dec 2011 22:58:35 +0000 Jay Perreault http://dctechrecruiter.wordpress.com/?p=2212 ]]> Position Title GIS Project Manager Job Category Program and Project Management Business Line Government Services Office Region USA – Mid Atlantic Office Location US – United States Why Choose AECOM? AECOM is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government.  With approximately 45,000 employees around the world, AECOM is a leader in all of the key markets that it serves.  AECOM provides a blend of global reach, local knowledge, innovation, and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural, and social environments.  A Fortune 500 company, AECOM serves clients in more than 100 countries and had revenue of $7.0 billion during the 12 months ended Dec. 31, 2010.  More information on AECOM and its services can be found at www.aecom.com. About the Business Line Government We have the international presence, personnel networks and procurement infrastructure to deliver support for any mission, anywhere. We optimize the reliability, availability and sustainability of equipment, logistics systems and facilities for clients around the world. AECOM Government Services supports the U.S. federal government with worldwide program management, planning, design, operations and maintenance, logistics, aviation services, security, international development, environmental and civil engineering and mission and intelligence support. Job Description The GIS Project Manager performs the following:
Project Management   *  Manage team of GIS and IT professionals  *  Lead project teams during all phases of the geospatial and application development life cycle including requirements gathering and analysis, design, build, test, and deployment *  Develop and manage project management plans including deliverables, resources, stakeholders, schedule and budget. *  Manage customer relationships and expectations *  Work closely with individuals and diverse groups to build successful teams and maintain lasting consensus *  Ability to anticipate, plan for and coordinate the actions required to meet the needs of the clients *  Manage projects using the groups continuous process improvement methods
Proposal Support *  Provide technical information and write-ups to support proposal development *  Provide level of effort to include work breakdown structure, resources, and hours
Opportunities Development *  Work with clients to listen and understand their business activities, workflows, and requirements *  Determine how geospatial technology or application development can meet those needs and formulate cost-effective solutions *  Outreach and build relationships with external and internal AECOM groups to foster work relationships and opportunities
Required: * Security Clearance *    Self Starter, Motivated *    Excellent communicator with staff and leadership *    Some Travel required
Desired skills: * Knowledge of CMMI * Project Management Professional What We Offer AECOM employees around the world enjoy a wide range of benefits and competitive compensation package. AECOM is much more than just a place to work. It’s a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects world wide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy No. 68769BR
Filed under: GIS Analyst, IGIS Support, Job location Virginia, Project Manager Jobs Tagged: AECOM, GIS, Secret clearance ]]> http://dctechrecruiter.wordpress.com/2011/12/12/gis-project-manager-virginia-beach-va-2/feed/ 0 0.000000 0.000000 0.000000 0.000000 dctechrecruiter http://dctechrecruiter.wordpress.com/2011/12/12/market-research-analyst-springfield-va/ http://dctechrecruiter.wordpress.com/2011/12/12/market-research-analyst-springfield-va/#comments Mon, 12 Dec 2011 22:50:43 +0000 Jay Perreault http://dctechrecruiter.wordpress.com/?p=2209 ]]> Position Title Market Research Analyst Job Category Information Technology Business Line Government Services Office Region USA – Northeast Office Location US – Springfield, VA Why Choose AECOM? AECOM is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government.  With approximately 45,000 employees around the world, AECOM is a leader in all of the key markets that it serves.  AECOM provides a blend of global reach, local knowledge, innovation, and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural, and social environments.  A Fortune 500 company, AECOM serves clients in more than 100 countries and had revenue of $7.0 billion during the 12 months ended Dec. 31, 2010.  More information on AECOM and its services can be found at www.aecom.com. About the Business Line Government We have the international presence, personnel networks and procurement infrastructure to deliver support for any mission, anywhere. We optimize the reliability, availability and sustainability of equipment, logistics systems and facilities for clients around the world. AECOM Government Services supports the U.S. federal government with worldwide program management, planning, design, operations and maintenance, logistics, aviation services, security, international development, environmental and civil engineering and mission and intelligence support. Job Description Seeking a self-motivated individual who meets deadlines with little oversight. This person should possess an excellent analytical background and have experience in data collection, management, and presentation. This position requires strong inter-personal skills and the ability to collaborate with managers at the division, operations, business unit, and group levels.DUTIES:

Manage/Maintain Pipeline Data

Enter and modify opportunity data into applications/tools the business unit uses

Address exception reports at business unit (BU) and Center level

Ensure monthly wins, extensions, and other funding is captured as “win”

Reconcile BD tools with contracts system (wins/losses, values)

QC existing data to ensure accuracy

Conduct searches of the database for opportunities already existing in the system – provides findings

Attend weekly GTS Federal Salesforce reports to discover and coordinate any efforts Center can assist

Liaison to GTS marketing resources

Manage Weekly BD Status Reviews

Maintain list of upcoming opportunities (in-plan, important-not-in-plan, other)

Participate in quarterly revenue planning sessions

Collaborate with Center VP and Division Directors to prepare weekly briefing

Capture and distribute notes and action items

Manage Business Acquisition Council (BAC) Reviews Process Coordinate with Division Directors/BAC providers to ensure plans for BACs are in place for opportunities

Develop calendar for BAC reviews and ensure dates are populated Develop a system for reminder notices to be sent one week prior for BAC review to presenters Create a process for BAC slides to be sent to all BAC attendees prior to BAC meeting

Send follow-up email to attendees showing action items Make corresponding changes in BD tools

Make recommendations to BAC process at Center level
Reports, Analysis and Participate in BD Forums Prepare and distribute weekly BD statistics report Develop/preview/submit periodic BAC 1 & 2 packages and deep dive packages for opportunities over the BD threshold ($25M) Produce and post schedules/GANTT charts of upcoming RFPs timelines

Research and develop a competitor’s spreadsheet /report; and research and populate it with information gathered for analysis to include

• Competitor overview of services provided
• Contract vehicles, POCs, date info updated, etc
• Any other pertinent information
• Posted final version on the BD site for updating

Assist in the development and documentation of win strategies Assist in the development of business cases

Develop and maintain BD sharepoint site(s) if necessary with specific group’s requirements

Proposal Support

Provide various levels of proposal support to include

Writing assignments

Data coordinator

Key Personnel write ups (resumes, skills matrix, etc.)

Past Performance document identification, coordination and write ups

Document reviews/QC/final production/distribution

Miscellaneous Marketing Support

EDUCATION: Bachelor’s Degree and 3 years of experience. Preference for degree in business, economics, accounting or related field. Exceptions in degree can be made on a case-by-case basis.
REQUIRED SKILLS: • Ability to add, update, and pull data from enterprise BD systems (i.e., Sales Force, MS Excel spreadsheets) • Proficiency in MS-Office software used to create detailed reports for recurring pipeline reviews, status reviews, and gate reviews. Macro-programming is a plus. • Excellent communication skills both not only for interviewing BD professionals to update data and reports, but also to interpret and present these data to executives • Ability to think clearly under pressure and pay close attention to detail • Ability to work independently, meet established AECOM BD schedules.
DESIRED SKILLS: Knowledge of AECOM BD Process; understanding of AECOM organizations, structure, policies and procedures.  Familiar with and coordinating support efforts through AECOM Shared Services in Glen Allen VA.  Understanding of continual process improvement. What We Offer AECOM employees around the world enjoy a wide range of benefits and competitive compensation package. AECOM is much more than just a place to work. It’s a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects world wide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy No. 68736BR
Filed under: Job location Virginia Tagged: AECOM, business development ]]> http://dctechrecruiter.wordpress.com/2011/12/12/market-research-analyst-springfield-va/feed/ 0 0.000000 0.000000 0.000000 0.000000 dctechrecruiter http://dctechrecruiter.wordpress.com/2011/12/12/quality-safety-manager-mclean-va/ http://dctechrecruiter.wordpress.com/2011/12/12/quality-safety-manager-mclean-va/#comments Mon, 12 Dec 2011 22:34:48 +0000 Jay Perreault http://dctechrecruiter.wordpress.com/?p=2204 ]]> Quality Safety Manager – McLean, VA

Human Resource Requirements •Create and maintain active and terminated personnel file •Conduct onsite new hire orientation with team leads and exit interviews with security •Audit, track and process incoming new employee paperwork •Process high-level confidential requests for employee information •Review and participate in manager and employee Corrective Action Reviews (CARs) •Facilitate Annual Performance Reviews •Assist in the creation and maintenance of HR forms and communications •Perform administrative duties related to employee programs (e.g. service awards, etc.) •Work on special projects and perform other job-related duties as needed Safety/Environmental Requirements •Develop, implement and maintain a safe and healthy workplace in compliance with all required Federal, state and local Environmental, Safety and Health (ESH) regulations. Establish and maintain an Occupational Safety and Health Program •Maintain an Annual Safety Report •Maintain a Hazardous Material Inventory •Maintain an Environmental Safety and Health Plan •Maintain Recycling and Affirmative Procurement Report Training Requirement •Determine the training needs of all functional areas and oversee the development of courses to meet those needs •Work closely with onsite procurement and external vendors to set up contractual and sustainable training arrangements •Conduct training courses on an as needed basis •Manage onsite training records for the DIESEL contract, maintaining compliance with both government and corporate requirements Quality Control Requirements •Develop and maintain a Quality Control Program to ensure Government/Contractor standards, procedures, practices and continuous improvement actions are implemented to successfully perform contract requirements and achieve high quality customer satisfaction across all DIESEL service areas •The Quality Control Program should be based on industry standards and best practices tailored appropriately to the specific requirements of the DIESEL contract. •Develop, publish, implement and maintain a Quality Control Plan (QCP) •Develop and maintain key process documentation, to include but not limited to: Standard Operating Procedures (SOPs), Work Instructions (WIs), schematics, flow diagrams and other process-related data items •Develop and maintain a Quality Control Inspection File •Develop and implement a process for ensuring all contract data deliverables (DLs) are accurately prepared and submitted on schedule

Educational Requirement Bachelors Degree in Human Resources, Business Administration, or a related field desired

Experience: •Security Clearance; Agency experience preferred •1 to 3 years of Human Resource related experience •1 to 3 years of Safety involvement in a professional setting (e.g. Safety Manager, Safety Steering Committee, etc.) •Ability to maintain strict confidentiality of information handled •Strong knowledge of MS Office applications (e.g. Excel, Word, PowerPoint, Access, Lotus Notes, etc.) •Motivated self-starter and team player with strong administrative, communication and customer service skills

Must be a U.S. Citizen and have an active TS/SCI w/FS Poly security clearance

Please submit resumes to jennifer.waymer@aecom.com

AECOM employees around the world enjoy a wide range of benefits and competitive compensation package.  AECOM is much more than just a place to work.  It’s a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide.  It’s a place that values the diversity of our areas of practice and our people.  It’s what makes AECOM a great place to work and grow.  Come grow with us!  For more information on AECOM, please visit our website at www.aecom.com/careers.  AECOM is an Equal Opportunity Employer

National Security Programs, an AECOM Technology Corporation, is a provider of professional technical and management support services for government and commercial clients around the world. The National Security Programs Division brings unique expertise to AECOM in intelligence, information technology and cyber security – and diversifies AECOM’s strong base of federal government relationships. An exciting and rewarding career, built on your experience is within you reach.

AECOM has significant presence in the high-growth national security market. With 51,000 people in more than 100 countries, AECOM is a leader in all of the key markets that it serves. Our highly capable team provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that enhance and sustain the world’s built, natural and social environments.

Position Title: Network Administrator, Associate

Reports to: Director of Engineering

Position Overview: The Basic Qualifications for this position: Provides remote maintenance, troubleshooting and repair for a Wide Area Network (WAN) to include, routers, switches, Video Teleconferencing units, and VoIP systems from a Help Desk. Will perform tests with multiple tech controls and implement scheduled upgrades to the network to include router configurations. Must be willing to be crossed trained on the Client and Server systems and perform remote maintenance, troubleshooting and repair. Must have excellent customer service skills and the ability to capture customer calls in a Trouble Ticket system (Remedy). Security Clearance: TS/SCI w/CI poly required.

Qualifications: Experience in the following areas required: CISCO routers and switches, CSU/DSU’s, and Modems; Knowledge of Sun Server, RAID, UPS, Tape Drives, and Macintosh clients is a plus; knowledge of TCP/IP SNMP, and Remedy a plus.

Education: Candidate must have a high school diploma with a minimum of 2 years of experience performing network troubleshooting; candidate must be willing to support a work schedule which is either1st, 2nd, or 3rd shift to include weekends.

What We Offer AECOM employees around the world enjoy a wide range of benefits and competitive compensation package. AECOM is much more than just a place to work. It’s a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects world wide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022
Requisition/Vacancy No. 64167BR

The Security Analyst provides
direct support for organizing, planning, implementing and maintaining the Cyber
security program of USAF. Works with work centers to ascertain their risk
response decision. Responsibilities will include support to vulnerability
management, scanning and remediation, patch management, and threat and
vulnerability assessment.

The candidate will have experience
in reviewing information security activities including policies and procedures
and presenting findings in verbal and written reports. Experience in one or more
of the following: LAN/WAN networking, systems administration of Windows-based
platforms, firewalls, IDS/IPS design and implementation, computer forensic
techniques, databases, web and mail servers, and general systems design and
operation is highly desired.

The candidate will review and
coordinate the implementation of DoD policies and procedures concerning
Information Assurance. They will be actively involved in staying abreast of and
informing the agency of the current government directives, instructions,
guidance or policies regarding or impacting Information Assurance.

WORKING HOURS: Shift
flexibility mandatory.

MANDATORY
QUALIFICATIONS:

Active Secret security clearance
(or ability to be granted an interim Secret clearance)

MS SCCM certified

MCSE 70-291 (Server
2003)

MCSE 70-642 (Server
2008)

Possess Security +

7+ Years IT or Enterprise Network
Experience

ITIL V-3 Foundation

DESIRED:

Familiarity with Vulnerability
Life-Cycle Management (VLMS)

Host Based Security System
(HBSS)

Familiarity with USAF Notices to
Airman (NOTAM) process

Familiarity with Time Compliance
Network Orders (TCNO) process

Familiarity with Time Compliance
Technical Orders (TCTO) process

Maintenance Task Orders (MTO)
process

eEye Retina

MCSE 2003

Server virtualization technologies,
specifically VMWare ESX 3.5 What We
Offer AECOM employees
around the world enjoy a wide range of benefits and competitive compensation
package. AECOM is much more than just a place to work. It’s a place where you
can put your innovative thinking and business skills into high gear and work
alongside other highly intelligent and motivated people. It’s a place where you
can apply your skills to some of the world’s most challenging, interesting, and
meaningful projects world wide. It’s a place that values the diversity of our
areas of practice and our people. It’s what makes AECOM a great place to work
and grow. AECOM is an Equal Opportunity Employer.https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy
No.6739BR

• ·
  Operate
  and maintain hardware/software network components necessary to provide the
  network interface for the enterprise networks, this includes but is not limited
  to, routers, switches, firewalls, proxy servers, VPNs and domain controller
  components
• ·
  Operate, maintain, monitor and manage the classified and unclassified
  network infrastructure that supports the internal and external connectivity of
  the enterprise network, consisting of the core routers and switches
• ·
  Work
  with the network management to resolve problems associated with the wide area
  network links
• ·
  Work
  with each individual base network control center and/or their contractors to
  resolve problems associated with the connectivity of the enterprise
  networks
• ·
  Recommend and consult with the government on any changes that may offer
  improvements to the networks
• ·
  Maintain existing physical layer architecture of the enterprise
  networks; physical layer architecture consists of but is not limited to cables,
  fiber, patch panels, fiber distribution panels, connectors and
  terminators
• ·
  Maintain mirrored site hardware, software, backups and
  documentation
• ·
  Remotely manage the boundary protection devices (bluecoat proxy servers, firewalls and external
  routers
• ·
  Support
  visiting inspection teams to include the provisioning of access to the networks,
  network devices, etc…

Mandatory

• ·
  Must be able to successfully pass a drug
  test
• ·
  Active DOD Secret security
  clearance
• ·
  CCNP certification
• ·
  Familiarity Cisco products
• ·
  Familiarity Firewall technology
• ·
  Familiarity TCP/IP
• ·
  Sendmail
• ·
  Understanding of mail flow through a network
• ·
  Understanding of DNS
• ·
  Understanding of network security
• ·
  Working knowledge of access control
  lists
• ·
  Basic understanding of IP
  routing
• ·
  Sniffer
  technology
• ·
  Network
  cabling

Other desired
experience:

• ·
  UNIX/LINUX
• ·
  Load
  balancers
• ·
  Understanding of IPSEC
• ·
  Familiarity with microsoft shares and folder security
• ·
  Familiarity with VPNs
• ·
  Familiarity with Remedy
• ·
  Database technology: SQL, access
• ·
  Familiarity with AF
  networks

  What We
Offer AECOM employees
around the world enjoy a wide range of benefits and competitive compensation
package. AECOM is much more than just a place to work. It’s a place where you
can put your innovative thinking and business skills into high gear and work
alongside other highly intelligent and motivated people. It’s a place where you
can apply your skills to some of the world’s most challenging, interesting, and
meaningful projects world wide. It’s a place that values the diversity of our
areas of practice and our people. It’s what makes AECOM a great place to work
and grow. AECOM is an Equal Opportunity Employer.

https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy No. 67392BR
Filed under: Job Location Colorado, Network Engineering Tagged: AECOM, Colorado Springs CO, Enterprise Network Engineer ]]> http://dctechrecruiter.wordpress.com/2011/11/11/enterprise-network-engineer-colorado-springs-co/feed/ 0 0.000000 0.000000 0.000000 0.000000 dctechrecruiter http://dctechrecruiter.wordpress.com/2011/11/11/firewall-technican-colorado-springs-co/ http://dctechrecruiter.wordpress.com/2011/11/11/firewall-technican-colorado-springs-co/#comments Fri, 11 Nov 2011 19:37:24 +0000 Jay Perreault http://dctechrecruiter.wordpress.com/?p=2193 ]]> Firewall Technician

Job Description

The Firewall technician is responsible for the operations
and maintenance of all firewall devices for the 561st Network Operations
Squadron customer base. Key services maintained either locally or remotely are:
Sidewinder G2 Firewalls, Cisco Virtual Private Network devices and BlueCoat
Proxy servers.

Main Duties:

Responsible for assisting with the establishment and
development of a secure infrastructure, based on client needs, U.S Government
guidance and industry best practices. Will operate and maintain, assist with
the design modification and documentation security configurations for
applications, network devices that include: Firewalls, Intrusion Detection
Systems (IDS), Intrusion Prevention Systems (IPS) and other equipment and
software

Provide guidance that supports technical information system
design(s), improvements, planning and implementation. Assess current and
planned information systems, identifying security architecture or design
issues, and develop solutions to meet customer requirements and standards
compliance

Participates in infrastructure support projects to develop,
plan, and implement specifications or standards for network and distributed
system security technologies in support of key information systems. Able to
support the evaluation and acquisition of information security tools (as
requested). Participate in special projects (as required)

Requirements:

Must have hands on experience working with Sidewinder and
Cisco firewalls, various IDS/IPS products, and VPNs

Need a solid understanding of current security practices in
service provider environment

Strong understanding of current industry trends in network
and security infrastructure

Must be comfortable with shell scripting

Candidates must possess an active DoD secret security
clearance

Candidates must successfully pass a Drug Test

B.S. in Computer Science or related field, or High School
graduate with 7 years of experience supporting enterprise networks.

Pass government issued IQT test

Obtain Sec + certification within 90 days of employment

Experience with the
following is mandatory:

Sidewinder Firewall Software

G2 Firewall Software

TCP/IP

Sendmail

Understanding of mail flow through a network

Understanding of DNS

Working knowledge of Access Control Lists

Basic understanding of IP routing

Sniffer technology

Network cabling

Unix/Linux.

Load Balancers

Understanding of IPSEC

Experience with the
following is desired:

CCNA and/or CISSP certifications

CISCO products

Familiarity with Microsoft shares and folder security

Familiarity with VPNs

Familiarity with Remedy

Database technology: SQL, Access

Familiarity with AF Networks and the CITS NOIIA architecture

National Security Programs, an AECOM Technology Corporation,
is a provider of professional technical and management support services for
government and commercial clients around the world. The National Security
Programs Division brings unique expertise to AECOM in intelligence, information
technology and cyber security – and diversifies AECOM’s strong base of federal
government relationships. An exciting and rewarding career, built on your
experience is within you reach.

AECOM has significant presence in the high-growth national
security market. With 51,000 people in more than 100 countries, AECOM is a
leader in all of the key markets that it serves. Our highly capable team
provides a blend of global reach, local knowledge, innovation and technical
excellence in delivering solutions that enhance and sustain the world’s built,
natural and social environments.

https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy No. 67419BR

Position
Overview:

Works under general supervision, and receives direction from
supervisor on work priorities and daily assignments.

Experienced performing general maintenance tasks,
troubleshooting and repairing computer systems and peripheral equipment located
throughout the organization.

Experienced maintaining a spare parts inventory of systems,
subsystems, and component parts used in repair work.

Experienced in preparing progress reports for all work
performed.

Experienced following SOPs and maintaining records of work
in an IT Help Desk Ticket System.

Serves as first level technical problem escalation resource.

Works under normal supervision.

Requirements: 3 years
IT experience

Education: HS
Diploma. Relevant certifications include
A+, MCSE, DCSE, HDI, ITIL, MCDST.

AECOM

National Security Programs, an AECOM Technology Corporation,
is a provider of professional technical and management support services for
government and commercial clients around the world. The National Security
Programs Division brings unique expertise to AECOM in intelligence, information
technology and cyber security – and diversifies AECOM’s strong base of federal
government relationships. An exciting and rewarding career, built on your
experience is within you reach.

AECOM has significant presence in the high-growth national
security market. With 51,000 people in more than 100 countries, AECOM is a
leader in all of the key markets that it serves. Our highly capable team
provides a blend of global reach, local knowledge, innovation and technical
excellence in delivering solutions that enhance and sustain the world’s built,
natural and social environments.
https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy No. 67473BR

Description:

Create and operate an ITIL service management structure to
optimize IT services provided by 561 NOS

Create and document an optimized implementation of ITIL
Service Management best practices

Structure and lead tasks that trend, analyze, and improve
the performance of operational IT infrastructures, including transport
components, mission critical and corporate applications, data storage, and
applications hosting environments

Fill, perform and document local implementation of the
change management roles

Ensure that a service catalog is produced and maintained,
containing accurate information on all operational services and those being
prepared to be run operationally

Align IT security with government security and ensure that
information security is effectively manage in all service and Service
Management activities

Analyze and optimize the performance and throughput of
operational IT infrastructures for various government organizations

Establish IT infrastructure performance programs, including
performance metrics definitions, metrics collection and analytic processes, and
performance reporting requirements

Monitor the performance and stability of IT infrastructures
and document analytic processes, procedures, results, and findings

Additional
Qualifications:

Knowledge of the systems engineering lifecycle

Knowledge of IT Information Library (ITIL) fundamental

Possession of excellent oral and written communication
skills

Good team skills

Good independent work skills (accomplish objectives with
minimal supervision)

https://jobs.aecom.com/1033/ASP/TG/cim_advsearch.asp?partnerid=20052&siteid=5022

Requisition/Vacancy No. 67639BR